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Athletes For Athletes Solutions Sdn Bhd
Pjs 5, Lot 3, Jalan 51/203, Seksyen 51, 46050 Petaling Jaya, Selangor.
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USE OF THE AFA WALLET (THE “E-WALLET” ) CONSTITUTES ACCEPTANCE OF THESE TERMS OF USE (“TERMS”), AS SUCH MAY BE REVISED BY AFA FROM TIME TO TIME, AND IS A BINDING AGREEMENT BETWEEN THE USER (“USER”, “YOU”) AND AFA COMMUNITY SDN. BHD. (“AFA”, “US”) GOVERNING THE USE OF THE E-WALLET.
THE USE OF THE E-WALLET IS GOVERNED BY THE TERMS OF THIS AGREEMENT. PLEASE ENSURE THAT YOU HAVE READ AND UNDERSTOOD THESE TERMS BEFORE USING YOUR E-WALLET. IF YOU DO NOT UNDERSTAND THESE TERMS YOU MAY CONTACT SUPPORT@AFA.COMMUNITY TO DISCUSS YOUR CONCERNS WITH US BEFORE YOU FIRST USE THE E-WALLET.
BY DOWNLOADING, ACTIVATING OR UTILISING THE E-WALLET USER ACKNOWLEDGES AND AGREES TO BE BOUND BY THESE TERMS. IF USER DOES NOT AGREE TO THESE TERMS USER SHOULD DEACTIVATE THE E-WALLET IMMEDIATELY.
WE RECOMMEND YOU KEEP A COPY OF THIS AGREEMENT FOR YOUR RECORDS.
PART ONE: E-WALLET & LOYALTY POINTS GENERAL TERMS
About Your Account; AFA Community Transactions Only
The E-Wallet is provided and offered to You by AFA. It allows you to load a monetary value into your E-Wallet solely for future purchases within the AFA Platform. The monetary value that you load onto your E-Wallet is a pre-payment only for the goods and services within the AFA Platform. No credit card, credit line, overdraft protection or deposit account is associated with the E-Wallet. No interest, dividends or any other earnings on funds loaded on to the E-Wallet will accrue or be paid or credited to you by AFA. The value associated with the E-Wallet is not insured or guaranteed by any person or entity.
The E-Wallet is only valid for use currently within Malaysia only. We reserve the right not to accept any E-Wallet transaction or otherwise limit use of a E-Wallet if we reasonably believe that the use is unauthorized, fraudulent or otherwise unlawful.
Loading Value on Your Card
In Malaysia, you can load value into the E-Wallet by using cash, credit card, and/or debit card through the AFA Platform. When you top up your E-Wallet online, any personal data which you provide to us in order to do so will be held pursuant to AFA’s Privacy Policy and by proceeding with the topping up facility, you will be agreeing to this arrangement. The minimum amount that can be loaded into the E-Wallet for the first time is RM30. A maximum amount of RM500 is permitted on a E-Wallet at any given time and the amount that can be reloaded into a E-Wallet must be in denominations of RM10. AFA may change these maximum and minimum amounts at any time by notifying you on the AFA Platform and such change shall not constitute an amendment to this agreement.
Earning Points
Eligible individuals shall automatically join the AFA Loyalty Program (“Program”) and start earning points by loading value on the E-Wallet or by making a booking, joining an activity, or making any other eligible transactions through the AFA Platform (“Earning Transaction”). Only one Program may be associated with a single member and single mobile number or email address.
How the Program Operates
The Program is a way in which AFA rewards loyal Users for purchasing our products and for participating in certain brand experiences within the AFA Platform. You are able to earn points by making Earning Transactions. You will receive 1 point for every 1 Malaysian Ringgit (RM1) spent on qualifying purchases in the AFA Platform, and in addition to these purchases, we may offer more avenues to earn and/or accelerate your points from time to time. Once you earn a certain number of points, you may be eligible for certain benefits and rewards applicable to that number of points, which benefits may change from time to time and may be offered on a limited basis. Eligible purchases and other opportunities to earn points may be posted on the AFA Platform or communicated to you online (e.g., in marketing communications, social media, regular newsletters, email updates, etc.).
Users receive 1 point for every 1 Malaysian Ringgit (RM1) spent on Earning Transactions within the AFA Platform, which can be used to redeem certain rewards or other purchases on the AFA Platform by off-setting against the corresponding value of the said purchase. Earning Transactions may include regular priced bookings and exclude virtual gift cards, discounts, shipping and delivery charges, and/or other excluded charges specified by AFA from time-to-time. For your transaction to qualify for the Program, you must be enrolled in the Program on the date of purchase and be signed into your account at the time of purchase. However, if your membership in the Program is terminated for any reason and you enrol in a new Program account, any purchases made prior to the date you enrol in a new Program account do not qualify for points.
Points are accumulated during each calendar year, from the date of your first qualifying purchase anytime during the year to 31 December of the same year. At the end of 31 December each year, your accumulated points in the present calendar year shall be saved in record and shall only be used for redemption during reward redemption period. On 1 January of the new calendar year, your points reset to zero (0) and you start accumulating new points for the new calendar year, starting from your next qualifying purchase anytime during the new calendar year to 31 December of the new calendar year.
Neither accounts nor Program rewards, benefits and/or points may be transferred, shared or combined. Only the User paying for the products may accumulate rewards, benefits and/or points. Users will not receive rewards, benefits and/or points on purchases which are reimbursed by corporations or other organizations ineligible to participate in the Program. We reserve the right to monitor the number of accounts per household and refuse, merge or close additional or duplicate accounts at any time. Your account information (including but not limited to security details) is confidential and should not be shared with any other person.
Points earned through the Program have no cash value, are non-transferable, and you have no property rights in or to rewards or other Program benefits. Purchase balances and/or points credited to your Program account will be decreased or reversed, as applicable, if part or all of a purchase is returned or cancelled or if the credit is obtained through fraudulent or other activity that violates these Terms. The sale, barter, transfer, or assignment of any rewards, benefits, or points offered through the Program, other than by us, is expressly prohibited.
The products and services available through the Program are for personal use only. You may not sell or resell any of the products, services, or samples you purchase or otherwise receive from us. We reserve the right, without notice, to cancel or reduce the quantity of any order to be filled and/or any products or services to be provided to you that we believe, in our sole discretion, may result in the violation of these Terms.
We are not responsible for rewards, benefits and/or points lost or redeemed due to fraudulent activity by you or any third party.
We reserve the right to change Program benefits, how you earn points and how we evaluate and reward your eligible purchases and/or other Program activity. We reserve the right to place limits on the number of transactions or activities that are eligible for the Program and/or for any given point level, the number or types of rewards or benefits you may receive or earn at any given point level, in a given time period or for the duration of the Program, and/or any combination thereof.
Fees and Expiry Date
AFA does not charge any fees for the issuance, activation, use or reloading of your E-Wallet. Your E-Wallet will expire if not used or is inactive in three (3) years from the last transaction date (inclusive of activation and last reload date). Thereafter, your E-Wallet shall be deemed expired, is not valid for any use and will be automatically deactivated. Any remaining credit balance on your E-Wallet will be automatically forfeited upon deactivation under any circumstances and cannot be refunded to you.
Receipts and Statements
You can check the balance of your E-Wallet or review the most recent transactions on your E-Wallet through the AFA Platform. Keep your receipts and check your online statement to ensure that your account balance is correct.
Redemption
The E-Wallet amounts cannot be exchanged for cash or credit balance unless required by and subject to the terms of this agreement. All reward benefits are valid only within their stipulated periods. There is no reversal or refund of any activation or credit reload into your E-Wallet.
Complaint Handling
We reserve the right to correct the balance of your E-Wallet account if we believe that a clerical, billing or accounting error has occurred. If you have questions regarding your transaction history or any correction, or if you dispute any transaction or correction that has been assessed against your E-Wallet, please contact us at support@afa.community and we will conduct an investigation and communicate the results and correct any error that we verify as soon as we finish the investigation. If no error was found, we will communicate an explanation. We shall bear no liability for any billing error unless you provide us notice within sixty (60) days of the date you become aware of the error. You should monitor your transactions and account balances closely on the E-Wallet.
Optional Registration; Liability for Unauthorised Transactions
Because your E-Wallet is used like cash for purchases from AFA, you are fully and solely responsible for the security, management and for all transactions associated with your E-Wallet, including unauthorized transactions.
PART TWO: IMPORTANT LEGAL TERMS
Apple and Google Terms and Conditions; AFA Policies
These Terms supplement and incorporate other AFA policies (“AFA Policies”), including the terms of use for the AFA Platform, posted at [http://afa.community/terms]. If any of the provisions of the applicable AFA Policies conflict with these Terms, these Terms will prevail, solely to the extent such terms apply to the Platform.
User License
Subject to these Terms, AFA grants the User a personal, non-exclusive, non-transferable, limited and revocable license to use the E-Wallet for personal and/or non-commercial use only on an Apple iPhone, iPad or iPod Touch or an Android device (each a “Device”) owned or controlled by User, which may be subject to the applicable Apple or Google terms (“User License”). Any use of the E-Wallet in any other manner, including, without limitation, resale, transfer, modification or distribution of the E-Wallet or text, pictures, music, barcodes, video, data, hyperlinks, displays and other content associated with the E-Wallet (“Content”) is prohibited. This Agreement and User License also governs any updates to, or supplements or replacements for, this E-Wallet unless separate terms accompany such updates, supplements or replacements, in which case the separate terms will apply.
Online Payment
Users who activate the E-Wallet on a Device may also elect to participate in certain functionality of the E-Wallet which will allow the User to use a Device to load value to or make payment within the AFA Platform or to transfer any or all of the outstanding balance from one activated E-Wallet to another activated E-Wallet of another User (“Online Payment”). AFA reserves the right at any time to discontinue any or all of the functions of Online Payment.
You may use the bar code or code generated from your Device to make a payment. AFA reserves the right to reject any bar code or code presented in any other forms such as screenshots, printed or images generated through any other mediums. AFA shall not be liable to verify the identity or authenticity of any Device holder. All transactions carried out from your E-Wallet through a Device shall be deemed to be valid and authorised by you.
User Information
Some functionality of the E-Wallet, including Online Payment and location based services and functionality, may require the transmission of information provided by the User including but not limited to user names and passwords, addresses, e-mail addresses, financial information (such as credit card numbers), the IMEI number accessed in the User’s Device, phone-book information, information related to a GPS location (“User Information”). If the User uses such E-Wallet functionality, the User consents to the transmission of User Information to AFA, its agents and/or service providers and authorizes AFA, its agents and/or service providers to record, process and store such User Information as necessary for the E-Wallet functionality and for purposes described in the AFA Privacy Policy located at on the AFA Platform. The User is solely responsible for maintenance of the confidentiality and security of any User Information transmitted from or stored on a Device for purposes of the E-Wallet, including Online Payment, for all transactions and other activities undertaken under the User’s account, whether authorized or unauthorized. The User agrees to immediately notify AFA of any unauthorized transactions associated with the Application including Online Payment or any other breach of security. AFA shall not be responsible for any losses arising out of the loss or theft of User Information transmitted from or stored on a Device or from unauthorized or fraudulent transactions associated with the E-Wallet.
Acceptable Use
Use by the User of the E-Wallet and any Content and User Information transmitted in connection with the E-Wallet is limited to the contemplated functionality. The User agrees that his/her use of the E-Wallet and any Content must comply with these Terms and the AFA Policies. In no event may the E-Wallet be used in a manner that (a) harasses, abuses, stalks, threatens, defames or otherwise infringe or violate the rights of any other party (including but not limited to rights of publicity or other proprietary rights); (b) is unlawful, fraudulent or deceptive; (c) uses technology or other means to access the E-Wallet, AFA Platform or Content that is not authorized by AFA; (d) use or launch any automated system, including without limitation, “robots,” “spiders,” or “offline readers,” to access the E-Wallet, AFA Platform or Content; (e) attempts to introduce viruses or any other computer code, files or programs that interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; (f) attempts to gain unauthorized access to AFA computer network or user accounts; (g) encourages conduct that would constitute a criminal offense, or that gives rise to civil liability; (h) violates these Terms; (i) attempts to damage, disable, overburden, or impair AFA servers or networks; or (j) fails to comply with applicable third party terms (collectively “Acceptable Use”). AFA reserves the right, in its sole discretion, to terminate any User License, terminate any User’s participation in Online Payment, remove Content or assert legal action with respect to Content or use of the E-Wallet, including Online Payment, that AFA reasonably believes is or might be in violation of these terms of Acceptable Use or AFA Policies, but AFA failure or delay in taking such actions does not constitute a waiver of its rights to enforce these Terms.
Indemnification
At AFA’s request, the User agrees to defend, indemnify, and hold harmless AFA and its affiliated companies, and their employees, contractors, officers, and directors from any and all claims, suits, damages, costs, lawsuits, fines, penalties, liabilities, expenses (including attorney’s fees) that arise from the User’s use or misuse of the E-Wallet (including Online Payment), violation of these Terms or violation of any rights of a third party. AFA reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by the User, in which event the User will cooperate in asserting any available defenses. In the event of any third party claim that the E-Wallet or User’s possession and use of the E-Wallet infringes that third party’s intellectual property right, AFA will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim.
No Warranties
AFA IS PROVIDING THE E-WALLET TO THE USER “AS IS” AND THE USER IS USING THE E-WALLET AT HIS OR HER OWN RISK. TO THE FULLEST EXTENT ALLOWABLE UNDER APPLICABLE LAW, AFA DISCLAIMS ALL WARRANTIES AND CONDITIONS, WHETHER EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OR CONDITIONS THAT THE E-WALLET IS MERCHANTABLE, OF SATISFACTORY QUALITY, RELIABLE, ACCURATE, FIT FOR A PARTICULAR PURPOSE OR NEED, NON-INFRINGING OR FREE OF DEFECTS OR ERRORS OR ABLE TO OPERATE ON AN UNINTERRUPTED BASIS, OR THAT THE USE OF THE E-WALLET BY THE USER IS IN COMPLIANCE WITH LAWS APPLICABLE TO THE USER OR THAT USER INFORMATION TRANSMITTED IN CONNECTION WITH THE E-WALLET (INCLUDING AS PART OF ONLINE PAYMENT) WILL BE SUCCESSFULLY, ACCURATELY OR SECURELY TRANSMITTED.
No Liability
AFA will not be liable the User for:
Marks, Application and Content
“AFA”, “AFA Community”, the AFA logo, and other AFA trademarks, service marks, graphics and logos used in connection with the E-Wallet are trademarks or registered trademarks of AFA (collectively “AFA Marks”). Other trademarks, service marks, graphics and logos used in connection with the E-Wallet are the trademarks of their respective owners (collectively “Third Party Marks”). The AFA Marks and Third Party Marks may not be copied, imitated or used, in whole or in part, without the prior written permission of AFA or the applicable trademark holder. The E-Wallet and the Content are protected by copyright, trademark, patent, trade secret, international treaties, laws and other proprietary rights, and also may have security components that protect digital information only as authorized by AFA or the owner of the Content.
Governing Law and Jurisdiction
These Terms are governed by the laws of Malaysia, without regard to conflict of laws rules. The United Nations Convention on Contracts for the International Sale of Goods shall have no applicability. The User irrevocably consents to the exclusive jurisdiction of the courts of Malaysia for purposes of any legal action arising out of or related to the use of the E-Wallet or these Terms. If as a result of the introduction of new laws, stamp duty, statutory fee and service tax (including any goods and services tax) is chargeable in connection with this Agreement, you agree that AFA is authorised to deduct such duty, fee and tax from your E-Wallet upon activation.
Modifications
AFA reserves the right to change or modify these Terms or any other AFA Policies related to use of the Application at any time and at its sole discretion by posting revisions on the AFA website or platform. Continued use of the E-Wallet following the posting of these changes or modifications will constitute acceptance of such changes or modifications.
Severability
If any provision of these Terms shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.
Assignment
We may transfer all or part of this agreement without such transfer being considered a change to the agreement, by giving notice to you. The company or other entity to whom we transfer this agreement will have the same rights and obligations as we did before the transfer and we will ensure that it agrees in writing to be bound by the terms and conditions of this agreement so that your rights under this agreement are not detrimentally affected.
Entire Agreement; Construction
All correspondence entered into under this agreement will be in the English language. This agreement is the complete and exclusive statement of the agreement between you and AFA Community Sdn Bhd and supersedes all prior proposals and all other agreements in respect of the subject matter of this agreement. If any provision of this agreement is illegal or unenforceable, that provision will be deleted from this agreement, and the remaining terms will not be affected. Headings are for convenience of reference only and will in no way affect interpretation of this agreement.
Enquiries or Questions
If you have any questions regarding these Terms and Agreement, or your E-Wallet, please email our Customer Care Team at support@afa.community or +6016 293 0845.
Play Sports Together
Athletes For Athletes Solutions Sdn Bhd
Pjs 5, Lot 3, Jalan 51/203, Seksyen 51, 46050 Petaling Jaya, Selangor.
Follow Us
Partners